Office 365 applications diagram inner outer loop
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Now, if you’d walk away at this point saying, “I still don’t get why I’d use Teams,” consider how many times you receive unnecessary email, short messages on long email chains that are hard to scroll through, and “okay,” “thanks,” and “got it” type responses. Any communications you have with someone who’s not already part of your group is external, whether they’re within your organization or if they’re at a completely different entity. But stay with me on internal meaning your workgroup. True, your company may be 10,000 strong, working with 5,000 vendors and clients, while your group is only 20. So, consider discussions within Teams as internal. Keep Outlook for sending official messages to customers, vendors, etc. You can email anyone with an email address, but you always want to watch what you say in an email lest someone important receive it as a forward, right? So, email is more formal, more concrete, and less arbitrary. And that includes external people not in your network! It’s called Teams because you’re working with close-knit… teams. Conversations are informal, short, and to the point. The inner loop, outer loop, and open loop are important to keep in mind when talking Teams versus Outlook.
Office 365 applications diagram inner outer loop how to#
Microsoft recently rolled out what is likely the best graphical representation (that I’ve seen) of how to use their communication-based apps. I won’t say this article is prescriptive for all people in all situations, but I will stand by the recommendations made here as good practice for making the most of both apps and improving how you interact with your colleagues, customers, vendors, and everyone else you work with.Ĭondensing an otherwise long story, you’ll likely be using both Outlook and Teams for the foreseeable future for the many reasons I get into below. The way you want to communicate is generally the deciding factor on which to use when: Outlook or Teams.
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Outlook and Teams can overlap a little bit in their use cases, but I find it makes a lot of sense to use them for separate reasons. When you’re deciding which to use, keep some of these best practices handy. The two apps each have their own strengths and weaknesses. With the introduction of Microsoft Teams in 2016, organizations found a new “which tool when” scenario in the Office arena: which tool do I use for communication and collaboration? Outlook and Teams immediately come to mind.